Welcome to From the Helm.
Today’s topic is Best Practices vs. Thinking Outside the Box.
Are you currently following your industry’s best practices? If so, this post will help you and your organization understand why following best practices may be hurting your business.
If you are following your industry’s best practices, then you can make a logical assumption that you will only be as good as your competitors, but not better.
You can be more efficient, but efficiency and cost drive best practice improvement. That’s bad, because competition becomes cutthroat. Competing with cutthroat competitors is not positioning your business for success. Instead of focusing on your product and its impact on customers, you are competing with others in your industry to make something cheaper.
Imagine if all human resource departments used the same best practices to recruit and hire employees…
That means that, if you are following these best practices, you are competing with these other businesses for the same employees. This puts you at a disadvantage.
We all know the hiring process is broken, but “industry standards” usually prevent or discourage innovation or deviation from the process.
Elon Musk is an iconoclast who is discarding best practices in the spirit of progress and innovation. This is an extreme example, but we can learn from his example. Musk uses creative thinking to move from software and tech startups to building cars and rockets.
Adopting the creative thinking processes can lead to better ideas and happier customers. Who would have thought the iPhone would have changed the course of humanity?!? It did, all because someone wanted to put a computer in their pocket. Steve Jobs thought outside the box his whole career.
To have Shane train your team in the creative thinking process and help your company or organization think outside the box, click the link below and schedule a time to meet with Shane.
Hello, and welcome to From the Helm.
This week I am writing about executive coaching.
Do you have an employee that is ready to make that next step? Are they killing it their current role and do they have the desire to take on more responsibility or move into a management or executive role? If so, they may be a perfect candidate for executive coaching.
Have you as a business owner hit a wall? Are you frustrated that your business isn’t growing anymore? Coaching can also help business owners get their business back on track and reduce the stress and anxiety that comes along with owning a business.
Executive Coaching is an on-going conversation where I provide encouragement, guidance and honest feedback, as you or your employee pursue YOUR personal and professional goals. I fully expect you to grow your business, by attaining your goals! I simply partner with you in your journey.
As your coach, my responsibility is to provide content, insight, tools, wisdom, framework, ideas, and feedback. As a client you or your employee’s responsibility is to move from awareness to action and accountability. My coaching provides many structures for you to meet your individual and organizational goals. We can meet in your office or via video or phone.
Here are some of the benefits of executive coaching:
Here are three questions to use to determine if executive coaching is right for you or your employees.
If you are ready to step up and take your life and business to the next level, click the button below to set up a time to learn more.
Hello, my name is Shane Lambert and I’m the CEO and lead consultant of the Shane Lambert Group.
The Shane Lambert Group is a management consulting firm with the aim of helping business owners and executives live rich and fulfilling lives.
Today’s topic is change. Change is scary. Change is something that causes anxiety and stress. That anxiety and stress causes the human brain to do strange things. According to an article from Touro University,
"Stress is a chain reaction. “When someone experiences a stressful event, the amygdala, an area of the brain that contributes to emotional processing, sends a distress signal to the hypothalamus,” Harvard Health Publications of Harvard Medical School explains. “This area of the brain functions like a command center, communicating with the rest of the body through the nervous system so that the person has the energy to fight or flee.”
This “fight-or-flight” response is responsible for the outward physical reactions most people associate with stress including increased heart rate, heightened senses, a deeper intake of oxygen and the rush of adrenaline. Finally, a hormone called cortisol is released, which helps to restore the energy lost in the response. When the stressful event is over, cortisol levels fall and the body returns to stasis."
This fight or flight response, when in organizational contexts, leads to what we all know as knee jerk reactions. While these knee jerk reactions seem like the right thing to do in the eyes of management, most everyone else is left scratching their heads. These knee jerk reactions create more stress and lead to poor, uninformed decisions.
The Shane Lambert Group specializes in leading change and change management. We are also experts in helping manage the stress and anxiety that comes with change. Because we bring years of experience with change and an outside perspective, we can help your leadership team slow down, process the variables and think clearly through periods of change and crisis.
We are committed to helping organizations succeed and would love to partner with you through your next transition. Change is inevitable, but the Shane Lambert Group is always ready.
Click the link below to schedule a meeting with Shane to discuss your upcoming transitions.
Hello, my name is Shane Lambert CEO and lead consultant for the Shane Lambert Group and this is From the Helm.
Today’s topic is staying sharp. We begin our ventures with a laser sharp focus, but we cannot stay sharp forever. Eventually, we become dull.
What is dullness? Have you ever pulled a knife out of your kitchen drawer and tried to slice and onion and end up crying because it would be easier to cut the onion with a spoon?
Webster defines being dull as, “Lacking sharpness of edge or point.” With use, any knife will become dull. Depending on the intensity of that use, the knife will stay sharp longer or become dull a lot quicker. The remedy for a dull kitchen knife is a sharpening or honing steel. The function of the steel is to realign the curled edge of the knife.
Normal use of a knife results in the fine edge curling under the pressure of use. The honing steel brings this curled edge back into alignment, allowing the knife to cut efficiently again.
The same thing can happen to a business owner or executive. Stress resulting from business and family life can quickly dull the sharpness of even the highest level performers. Knives made from the highest grades of steel and by the best craftsmen still become dull after use. To become efficient again, their edge must be realigned.
The Shane Lambert Group specializes in realigning the edge of business owners and executives. We provide confidential, one on one coaching and training programs designed by top influencers in leadership today. These tools will help you remain sharp and make running your business fun again.
Click the link below to call me and schedule a coaching consultation and begin the application process.
We all make mistakes. But that’s OK. It is not one mistake that leads to failure. A catastrophic failure is most always preceded by a series of mistakes and oversights. According to Oscar Wilde, “Experience is simply the name we give our mistakes.” It’s not making the mistake that is the unforgivable sin, it is repeating the mistake and/or not learning from it.
I believe the reason we are so quick to dismiss our mistakes is the current idea that failure comes from making the mistake. An example can come from a child’s first experience with failure. Most often a child will “fail” a test. This concept of failure is then engrained in the child, and they grow to learn that failure exists in getting something wrong. This is a disservice to humanity. Most often times a child fails a test and that is it. Move on. Done. No questions asked. Failure, is then associated with fear. We now have the bulk of humanity associating failure with fear of consequence…
This blog post will help relieve that fear and show you a way to evaluate a mistake and remove the fear of failure. In his book Failing Forward, John Maxwell writes, “Embrace adversity and make failure a regular part of your life. If you're not failing, you're probably not really moving forward.” But the question we are all asking is, “How do we actually learn from a mistake or failure?” The short answer is ask it more questions than a toddler can ask its mother. :)
Before we get to the questions, we need to take a deep breath. That is step 1.
There are always mitigating factors to any mistake. We have to train ourselves to see those factors to be able to learn from them, though.
Let’s look at a practical example of this. Back in my contracting days, one of the builders in my area was trying to stand the walls on a home he was building. It was a Friday and the team was hurrying to get the walls up before leaving for the weekend. There was no wind in the forecast, so no bracing was applied to the standing walls. Well… Guess what? The contractor dove up to the house on Monday morning to find a pile of sticks.
Step 1 is to remain calm. Yes, the walls fell, building materials will need to be scrapped and a day’s work is lost. But, still take a deep breath and begin to think through the process. To walk through my system we would start by writing “Why did the walls fall?” at the top of the page.
Now we ask why the walls fell. The answer to that is… After the contractor left on Friday, a significant gust of wind strong enough to cause damage occurred knocking the walls down. Continuing on, we ask why? The gust was able to knock the walls down because no one installed the proper bracing. And then, “Why was bracing not installed?” And then questions are asked to get to the bottom of the situation. This process is known in engineering as a 5 Why analysis. The purpose is exactly like it sounds. To analyze why something happened by asking why.
If you would like one of my team members or myself to help you develop and adapt a 5 Why analysis method into your business, click the link and let me know you want to Fix the Situation, not the Blame. By doing this, you can learn from your mistakes and move on to greater success. There is no reason to fear failure if we get better because of it.
As a coach and consultant, it is my desire to see my clients reach success. It is also my job to help my clients define what success looks like for them and their business. The bulk of the information I am bringing today comes from one of my mentors, John Maxwell. John put together a learning series called How to be a R.E.A.L. Success. In this series there are 4 factors to success: Relationships, Equipping, Attitude and Leadership. In the section on relationships, there is an interesting statistic from a Stanford University study that says success in business is 87% people knowledge and 13% product knowledge. I have had this statistic confirmed over and over with one successfully retired gentlemen telling me he had less than 13% product knowledge. This is why The Shane Lambert Group takes a human-centric approach to leadership and business.
Mentors come in all shapes, sizes, formats and locations. Another person I have adopted as a mentor is Sun Tzu. While I have never met Sun Tzu (he’s long gone), I have spent many hours poring over the concepts taught in The Art of War. One particular quote from Sun Tzu would have reduced the need for the Stanford study, but it is good to have numbers to put to the importance of people knowledge. Sun Tzu writes (English translation), “If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle.”
Out of this quote, we see the need to know two people: our enemy and ourselves. Most of us will never see battle or engage in a fight for our lives, but we will come across opposition in the business world. That opposition comes in the form of competitors, bosses, reluctant, or unhappy customers, and sometimes even our own employees.
Knowing ourselves is a journey we all must walk. Going back to Maxwell’s insights on success, we must develop a relationship with ourselves and not just others to reach R.E.A.L. success. We cannot forget the most important person in our business. That is us. We have to make sure our needs are met and that our lives are being lived in harmony to be able to accurately survey our opposition.
The Shane Lambert Group is ready and willing to provide the How to be a R.E.A.L Success course to you and your employees as both a training and coaching course. Go to my contact page and let me know you are interesting in being a R.E.A.L. success and set up a meeting to discuss the next step in your path to becoming a better leader and human-centric owner or executive.
Welcome to From the Helm. I’m Shane Lambert owner and CEO of the Shane Lambert Group. We are consultants. So what does that mean? It means we are specialists in various aspects of business. My specialty is strategy and planning. I work with your business to chart a course for the future. When you make the investment to work with us, I focus extensively on your strategic plan. Not only do revise and or create your vision and value propositions, we build a step by step to accomplish that plan. A plan without execution is only a dream.
To explain a very high level course of action, we develop your strategic plan and then we work with my team to get that message out to your community. In doing those two things, we usually uncover areas of your business that causing hiccups in your cash flow. We work to iron these wrinkles out and build a solid foundation for future growth.
The next goal we work towards once your message is out and people are aware of your products and services, we bullet proof your business against crisis and catastrophes. Most businesses are one incident away from bankruptcy in the event of an earthquake, flood, etc. While we cannot plan for every contingency, we have a comprehensive list of emergencies we can prepare for. We cannot guarantee your success as your success is determined by your effort, but the Shane Lambert group can equip you with the tools you need to be successful.
Shane Lambert is a executive coach, life and business strategist, and people builder that happens to be the CEO of the Shane Lambert Group.
Welcome to From The Helm. This is my blog and place to share insights I gain, books I’m reading, problems I encounter and from time to time I will have guest authors sharing their expertise, as well. I look forward to partnering with you on your leadership journey, so please feel free to comment, share, and interact with us as we give you a glimpse into consulting life.
My first post is on the power of people. Your business is made up of people. Your customers are people and you yourself are a human. The Shane Lambert Group takes a human centric approach to consulting.This means that the purpose of our consulting is to build your people in the best version of themselves, including you as the owner.
This approach is not an employee engagement gimmick or anything like that. I believe that employee engagement is just a fancy word for trying to make employees feel better about their miserable job by polishing the surface just a bit. A real human centric organization goes deeper than that.
People make your products and deliver your services to people who purchase your products or services. Let’s be honest… People aren’t always the easiest species to deal with. People are messy, finicky and complain a lot. But at the same time, people are wonderful, add value to our lives and work together to make the world go round. Your success with people will be determined by your view of people. If you view people as the problem, they will always be the problem. If you view people as the solution, then you will be successful.
Most business owners and executives with a negative view of people find it hard to change their perception, but this is where we come in. We work with your leadership to change antiquated views of people and help your team design a human centric culture. Why, you ask? Because this is key to increasing your bottom line. If your end user has a positive human experience, they are more likely to recommend your product or services. This translated to increased cash flow, fewer negative reviews and returns.
Just remember… If people are the problem, then who is going to create the solution?!?